|
|
| Five Year Average | ||||
|---|---|---|---|---|
| Life Mutuals | Life Plc | Non-life Mutuals | Non-life Plc | |
| Non-life Plc | 15.6% | 8.6% | 2.5% | 2.7% |
| Expense ratios | 13.2% | 14.8% | 19.6% | 24.4% |
| Claims ratios | N/A | N/A | 73.0% | 70.2% |
From this it can be clearly seen that mutual companies were more successful than their Plc counterparts in the second half of the 1990's. It should also be remembered that Mutual insurers generally have higher claims ratios that Plc's, indicating that more money goes back to policy holders per paid premium. This can be supported by the considerably lower expense ratios. I am pleased to be able to add that the current view is that their efficiency continues to increase to the benefit of their policyholders.
It is important to remember that the responsibilities of mutuals are focused on their policyholders and not as with Plc's to a bunch of shareholders, often to the detriment of policyholders. The concept of mutuality focuses on member and customer value, which results in good business performance, which in turn strengthens and promotes the mutual ideal, and which further, develops the principle of customer value! Mutuality was and is a self-reinforcing power.
Mutual insurance companies promote active policyholder influence, they are innovators of new products and services and they have actively demonstrated social commitment. It is well recognised that the mutual and co-operative companies have traditionally demonstrated a high degree of awareness of their social responsibilities to the communities in which the operate. This social responsibility has always been a vital element of mutual insurance practice and in the current business world, if anything, social responsibility plays a more important part in achieving business success than ever before.
We should not forget that the very nature of insurance is based on the concept of mutuality: risk is shared by the many to protect the few that suffer losses. What is more natural than such an economic risk-sharing activity being carried out by a company owned by the policyholders themselves - a mutual company?
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The above formed the basis of a presentation to the ISL "Gathering" on 4 July 2002 by ISL Associate Charles Catt. For further details, contact:
Charles J. Catt,
C. J. C. Consultancy Ltd.,
Consultancy, recruitment, arbitration, expert witness and training
for the worldwide reinsurance and insurance industry.
2 Crowhurst Oast,
Bells Farm Road,
East Peckham,
Tonbridge,
Kent,
TN12 5NA
UK
Telephone & Fax: ++ 44 1622 872654
Mobile: ++ 44 788 0813017
Email: Charles_catt@tcat.demon.co.uk
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